Monday, August 20, 2012
I'm a Hustler
As with any fast food job, we are always encouraged to try and upsell additional products to customers. I had a customer walk in last week and order 2 single topping pizzas. I explained she could get some additional toppings at no extra charge. I then talked her into getting a couple of side items. Once the transaction was complete, she looked at me, smiled and said "You're a hustler. I had no intention of spending that much money but you made it all sound so good." I laughed and thanked her for her purchase. I thought to myself, "Yes, I am a hustler. More than you will ever know, mam."
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